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Policies
Warranties and Guarantees

Foam machines, artificial snow machines, bubble blowers, karaoke machines, confetti equipment, and scent machines that are rented from Partymachines.com are tested and in working order before they are shipped out. When purchasing a new foam machine or evaporative snow machine from Partymachines.com the customer does have the opportunity to return the equipment within three business days of receiving it if the product is found to be defective. Customer must fill out and fax appropriate paperwork back before return. Customer is responsible for shipping charges and a 15% restocking fee if the equipment is not used. If the equipment has been used there will be charged one rental fee.

 
Return Policy
You can cancel this order within two weeks after we have received it. You can return new, unopened items from a cancelled order within 3 business days after they have been delivered to you. Items should be returned in their original packaging. You will still be charged one rental fee or 15% of the price as a restocking fee.
 
Shipping Policy
We ship all products within 48 hours of receipt of payment. All orders are shipped FEDEX ground - insurance on shipping is customer's responsibility.
 
Privacy Policy
The Online Privacy Policy of PartyMachines.com

At PartyMachines.com, and its affiliates (collectively, "PartyMachines.com"), we are dedicated to protecting your personal information and we pledge to keep it confidential and secure, in accordance with your decisions. We are rapidly developing our service to meet your needs, and therefore PartyMachines.com reserves the right to modify this policy without advance notice. Currently this Online Privacy Policy applies to all users of this website, whether they are general visitors to the public portions of our web site, or consumer users who complete information forms.

Our Privacy Pledge

Our privacy pledge to you is this: we will not share any private information that personally identifies you ("personal information") with any third party, unless we have your consent.

The only exceptions to this pledge are that we reserve the right to disclose personal information to protect our rights or property, or as required by operation of law or the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.

What information do we collect?

PartyMachines.com learns certain information about you from your visit to our site, and what we do with this information depends on what you do when you are visiting the site. This policy explains the uses we currently make of this information. This policy lets you know what choices and security you have with respect to information PartyMachines.com collects.

Unless you complete one of the information forms, send us an e-mail, or use other products and services that are or will be available on PartyMachines.com' web site, we collect and store only the following information about you: the domain from which you accessed the Internet, the date and time you access the site, and the pages you visit most frequently. This information is not linked to a user name. We use the information to measure the number of visitors to various portions of our website and to help us improve our service.

If you do complete one of the information forms, send us an e-mail, or use other products and services that will be available on PartyMachines.com web site, we will collect and store the information you enter. Obviously, what we collect depends upon what you enter. We reserve the right to keep all information in an off-line form, for archival purposes or as otherwise required by law.